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Outlook Locking Up

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after entering in the password for outlook, outlook stops responding, I have tried repairing office and it did not work, any suggestions?

6 replies

by p. dickason, cne, mcse, cca

Which version/service packs? Which version of windows. The first thing you should do is go to http://office.microsoft.com/ and select product updates to get you on the most current level. Take heed tho, if you have office2k, they threw some outlook security enhancements in there which really mucks things up if you have third party programs accessing your address book. You can't even open a stinking executable without changing registry keys to allow it. Anywayz, try that and let me know theversion numbers if that doesn't work.
Thanks
Pete

by nccorthu

Any one Folder or service will badly hang Outlook. I suggest that you go into the Control Panel and open the MAIL icon or Fax/Mail which ever it is. then click the properties of each service. The one that hangs it may be your problem.

The question also is does it hang it forever or finally something comes up.
If it finally comes up or something comes up then the above would be the case.

If this is not it a plain reload of Outlook usually doesn't work. Be sure to remove IT and maybe all of office completely and start from scratch. The problem is the CFG files ( "STF" in office and outlook will tend to make it reinstall the way it was before messup and all.

Gary O

by moshee

Check the size of your "Personal Folder" (your ".pst" file). Outlook has an upper limit of 2GB. If you're there, download from MS (or MSDN) their tool to repair the 2GB and run it (be aware that you may lose some messages).
Another workaround: copyyour ".pst" file to another computer running OfficeXP; open it with OutlookXP (or higher) and perform a clean-up (either archiving or deleting permanently); afterwards, compact your file ( right click on "Outlook Today" in the side bar > properties > advanced > compact now); after it finishes, close OutlookXP and bring back your file to your computer.
For the next time always remember: empty your "Deleted Items" folder and compact your file. And, once in a while, do a manual archive of your mails.

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