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Outlook malfunctioning

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For years, I have experienced the same problem
with a dysfunctional outlook program. All "sends"
fail to process, and "receives" are "hit and miss". Granted my provider changed the name of
their ISP but that did not affect my email address name. Obviously, the new name of the provider was reentered in the fields of the Outlook protocols in "My Computer". What happens
is, when my second programmer adjusts the problem
by opening a new mail address, that disables the
machine for getting it'sdial up connection.

In reference to an almost completely "disabled"
Outlook, is this problem an indication of what
would happen if Yahoomail, Netscapemail, and
AOLmail turn into Eudora like applications that
work with the harddrive instead ofbeing hosted
on their own computers? And, in fact since my
problems with Outlook malfunctions preceded my
ISP's name change- what could be the probable
cause of such "errors" and would these sort of
errors be a "big headache" to the support staffs
of the reputable companies that give good service
to their email subscribers?

3 replies

by dkmc00

Seems like one or more of several problems.
If all 'sends' are failing then the outgoing
server name in your outlook config could be the
wrong name.
For 'receives' the incoming server name might also be wrong.
However if you've confirmed the names from your
ISP, then either they are failing to resolve your old email address to match their new domain name OR something is wrong with your outlook program. Have you reinstalled outlook and applied
the latest service packs ?

If you're using a dialup connection,make sure the settings are correct in outlook.

by dkmc00

Seems like one or more of several problems.
If all 'sends' are failing then the outgoing
server name in your outlook config could be the
wrong name.
For 'receives' the incoming server name might also be wrong.
However if you've confirmed the names from your
ISP, then either they are failing to resolve your old email address to match their new domain name OR something is wrong with your outlook program. Have you reinstalled outlook and applied
the latest service packs ?

If you're using a dialup connection,make sure the settings are correct in outlook.

by alpha48

I've been there...after fooling with every setting a last ditch effort was to change my modem string. I wish I could be certain this was the "magic button" and the answer to your problem, but I can't---I just think it would be worth the effort. Call your provider one more time.

Regards.

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