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Outlook - No file attachment

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by arnoldt

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I have one Outlook 2000 user (Exchange Server 5.5) that whenever he sends a message the "paper clip" indicating an attachment appears even though he never actually attaches any files. It starting happening recently (after setting-up an auto-reply when he was on vacation). Any ideas why all the emails from this user say there is an attachment when in fact there isn't? The client is using the "Internet Only" Outlook client (a remote users without an Exchange Server on-site).

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by bmckenzie

2 things: 1) Check if his email preferences are set to compose/send email in HTML (or rich-text) format vs. plain-text format. If so, change to plain text format. (I think this might be under Tools>Options>E-mail - not sure b/c I am running Outlook 97.) 2) Check to make sure he is not automatically sending a "v-card" with his messages. If so, uncheck or disable that option. (Look in Tools>Options for this as well, check all the tabs.) Hope this helps.

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