Hi,
Client with Toshiba laptop (unknown model, though less than12 months old), Office XP, winXP, connected to internet via ADSL and LAN.
3 other computers on LAN.
The laptop accesses the i/net OK, goes to webpages etc.
Outlook however, won’t send emails. Receives OK.
Create an email and send error message along the lines that its blocked by the ISP. (Bigpond for you Aussies).
Have been in touch with ISP and double checked all settings and whether client had been blocked for some reason ( become a zombie?). All clear. Doing a Test of email settings and it tests OK – O/G, I/G, everything.
Try and send – no go.
Tried using Outlook Express, same story.
Other computers using the same ISP have no problems.
All computers run XP, though which version /patch I don’t know.
One thing I did notice was that the method of connection was undefined (ie NOT set to only use a particular connection). When I tried to set it for the LAN it also wouldn’t work, similar to the laptop. Cleared the “use only…” and it worked again. Laptop doesn’t have this “soft” feature, a specific method must be selected, and the only appropriate one is the LAN, the others all being some form of dial – up.
This problem has only recently occurred, previously the laptop worked fine.
ANy help, please?