Discussion Locked

Outlook not working

0 helpful
7 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Yesterday, I reinstalled IE6.0 because I was getting errors every time I tried to open web pages.

After the reinstall, my Outlook does not work anymore. Every time I try to open it, I get an OLE registration error occurred. I have tried uninstalling and reinstalling. I have suggestions on your website and nothing works.

Is there anything else I can try to get Outlook to work. All the other programs are working fine. I do not want to have to reinstall the O/S.

7 replies

by ann777

Which version of IE did you have previously (prior to 6)? Did you uninstall the previous installation of IE before reinstalling?

Try removing IE and reverting back to your original IE. Then see if Outlook will work. Maybe even uninstalling all of it, rebooting, and reinstalling.

If the above fails to help, then please add a comment with more detail about the error(s).

For instance, which file is giving you the OLE registration error? Which version of OS are you running (some ofthe OSes will allow you to install on top of the current version, thereby replacing any missing files)? Can you extract the file from the Windows cd? etc.

by vpierce

I previously had IE 5.5. IE 5.5 does not allow an uninstall. I am not getting an error on a particular file. All I get is the the OLE registration error when I launch Outlook 2000. I am running NT 4.0 sp6a

by johngreer

While re-installing IE6, you didn't happen to uncheck Outlook Express did you? That's a required base for Outlook.

P.S. I did the same think, thinking I didn't need express since I had the full-blown version. Silly me.

by vpierce

I did not load Outlook Express the first time I reinstalled IE6 but I did go back and reload it because I found an article that explained how Outlook uses Outlook Express, but it did do any good.

by johngreer

Can you open Outlook enough to see the Tools option. If so, try "Detest and Repair". If not, I believe you can also Repair from the installation CDs. Anna?

This discussion is closed to new replies.