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Outlook/Outlok Express will not start

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3 replies

by vze386vw

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Because Outlook and Outlook Express will not start , I've changed the file attributes from .dll and .exe to .old, including the WAB.Dll. I get the message, when I try to start one or the other, that "The procedure entry point StrTokEx could not be located in the dynamic link library MSORT2.dll."

This has been an ongoing problem.

What can I do? Or is there anything I can do?

I'm using Netscape Messenger right now, which is working ok.

3 replies

by bakey

My initial suggestions involves checking your .dll versions and making sure they are all in sync. I experienced a simular problem last week when trying to upgrade to IE ver. 6.0 and then had to re install everything and go back to IE 5.5 The fellow at "MS" had me delete many files try checking the version conflict Manager. It this doesn't solve the problem you may have to go back and reinstall your "ie" but first try the IE repair tool from the control panel by clicking on add remove programsinternat explorer then follow the on creen instructions to repair existing components. Hoope this helps. If not drop me a line and I will go a different route.

by vze386vw

It helped me for sure. I uninstalled IE 6.0, going back to 5.5, after renaming all the msoe files, and now Outlook is working ok.

Thanks for your help.

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