Outlook Password prompt - TechRepublic
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April 23, 2008 at 03:39 AM
a_vitt

Outlook Password prompt

by a_vitt . Updated 18 years, 3 months ago

I have one user that is having constant trouble staying connected to Exchange. We recently introduced a new password group policy (There was nothing before). The user has changed his password and everything seemed ok. After a while Outlook goes to Offline mode and when you try to send and receive it asks for a password (Shows domain\username) He enters his domain password and it all works again for small time before it disconnects again. He is also unable to search for any printers on the domain and connect to his shared drive on the box. I have been into Outlook, Email accounts and change the selected exchange account but I can’t see the “Save password” box anywhere. Can anyone help with this. He is runing XP Pro with Outlook 2003. We have SBS.

Thanks in advance all.

UPDATE: His Domain account keeps getting disabled.?? I re-enable it but every 5-10 minutes I check his account in AD and it is disabled.

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