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Outlook problem

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8 replies

by kecahill

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Several of my users cannot enter text in the body of e-mail messages. Removing the signature file solved the problem for some of the users some of the time, but it still exists. (The cursor disappears when you click in the body of the e-mail, however, you can enter subject and address info)
This is Outlook 2000 on Exchange, if that matters. I will award mad points to the person who solves this for me.

8 replies

by hinrgman

I have had this problem on occasion. Try this ---Go to internet options and under the prograns tab click on the reset web settings button to restore everything back to the default settings. Click on apply. close the dialog box and reboot.

This should clear up the problem.

I am assuming you are running Outlook 2000 and not 2002(XP). I have not experienced this problem on 2002 and have not had to try it.

by Member 26962261

Try this. Set Word as your e-mail editor(if it's already your e-mail editor delete the normal.dot).
Outlook\Tools\Options\Mail Format check Use Microsoft Word to edit e-mail messages.

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