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outlook problem

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10 replies

by james

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for some reason when i try to open the sent items folder it tells me unable to open this folder this is also happening with i deleted items folder . This to folder are the only ones doing that.

10 replies

by xpertdragon

Which version of Outlook are you running? Have you already attempted a "Detect and Repair" step from the Help menu of Outlook? See if you can at least right-click on the folder, and go to Properties without any errors.

Paul M. Chavez

by gigelul

Hi,
You don't say which is your OS. For WinNT or higher check permission for folder where you store PST file. You must have minimum CHANGE permission for your user account.

by yuens

You can try using the Outlook mailbox repair tools "Scanpast.exe" to check you personal folder file

by lumberjack

Have you tried rebuilding the outlook bar
to do this close outlook then
START - RUN
browse to wherever your outlook.exe is located - make sure it is the executable and not the shortcut, select it then type in afterward the quotes
/resetoutlookbar

good luck!

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