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Outlook prompts for logon

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7 replies

by solomon.chukwu

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Does anyone know why Outlook should prompt a user for a login name, password and domain after the user changes his password on NT.

7 replies

by dklippert

The title of this may not seem pertinent, but it contains some good explanatory material.
Type the Q number into the solutions using box at microsoft.com.

User Not Prompted for Password on Personal Folder

Q196803

by solomon.chukwu

The password asked if personal folder is protected is just a single line, in which case you can by-pass the process. In this particular case, the system does not start outlook at all and it presents three dialog boxes for Login name, Domain and Password which perhaps suggest that NT and Exchange have not synchronized the changed password.

by vinnyd

Yes it could be that NT and Exchange passwords are no longer sync'ed.

But is more likely that under the Exchange properties has Login Network Security set to NONE.

This is set at the client side in outlook or under the Mail Icon in control panel for the exchange server service.

by ann777

Usually it's because a *.pwl file exists in c:\windows and the password in the PWL file (password list) does not correspond with the new password on the servers. Deleting the *.PWL file on the local machine resolves this issue ; user will need tologin with new password and confirm the password when the PWL file is deleted.

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