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Outlook Remains Open When Closed

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7 replies

by bill in dallas

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Using Office 2002 Pro. When I close Outlook, sometimes it remains as an active Process in Task Manager, downloading email. The next time I open it up, I already have downloaded email (some might say this is a cool feature).

Somehow this in turn locks up the Internet connection (DSL) and nothing can get in or out after it has been on for so long. I have to reboot to clear it up.

Outlook is up to date. Also using Spam Inspector.

Suggestions?

Bill

7 replies

by bill in dallas

I just close the window but since reading this, I have been using File | Exit. I believe that the problem may be related to Spam Inspector which may be running when I exit thus keeping the program's processes open. Still not entirely sure.

by hinrgman

when you close outlook you must use exit and logoff option under the file menu.

I had several clients with the same problems. They too used a DSL connection.

by bill in dallas

Thanks, I appreciate the suggestion. As I stated above, I am trying this but I feel that there are other causes.

by bill in dallas

I normally exit by just clicking the X in the upper right hand corner. I did not realize it made any difference since I was not connected to an Exchange server.

by verd1

I do not have DSL only dial up and am not using exchange server. I do not see log off and exit under the file menu, is that only under exchange server? Also, my OutLook sometimes stays open in the task manager, this only happens once in a while. I am using Office 2002 developer with Win2k. It is very annoying for I have a program that allows me to delete email off the ISP server before it is downloaded. This also happened with Outlook 2000. It also happens at work, with exchange server and with2002 and 2000. Please explain in more detail.

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