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Outlook reply to e-mail problems

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When I try to reply to an e-mail in Outlook, (not outlook xpress), in the To: field it only dispays the name associated with the return address.
Example:
To: John Doe
CC:
Subject: Whatever

And the mail is returned undeliverable, I can right click on the name and click properties to get the e-mail address, copy, paste, and then send successfully...

Any help would be greatly appreciated...

9 replies

by kees.valkenswaard

Do you have that problem with each address or only with some? I have been trying to simulate your situation. The only possibility I can get is when people deliberately entered a wrong address in the field reply to in their accounts screen. This address would then be different from what you see as address from the sender.
Depending on your version of Outlook you may have to look at properties or options.. [use right mouse click to open the menu] for the message you want to reply to and check for a return [Reply-To] address.
I am wondering if this is the case or something else.
Good luck.

by nikki96

Which server can't deliever it (yours or theirs)and what is the error message?

Is the name underlined in the To: box when you reply, signifying that there is an address associated with the name?

I am unclear whether you right-clicked/copy/pasted before or after the mail was returned. Did you right-click/properties before you tried to send it? If not, try that. Is there an address associated with it before you send it?

Nikki

by pan 13 x

check your contacts folder and personal address book. it will over ride the reply options.
also if you person sending the email cc's someone and messes up the address and you reply to all , you will send it to the wrong address also.
these are the only two things that can mess up the email reply to function.

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