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Outlook shuts down when opening a contact

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5 replies

by bender707

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I have several users that are unable to open the contacts for a shared mailbox and thier own personal mailboxes. Whenever they do, Outlook shuts itself down. I have reinstalled outlook and still have the same issue. I ran in safe mode and still get kicked out of Outlook. I checked the rights and they all are correct. Any help would be very appreciated. Thanks

5 replies

by the scummy one

create a new profile for one of them (in Outlook).
do not add the shared mb yet. Does it work fine?
If so, try adding the shared MB. Does it still work fine?
post back.

by the scummy one

yes, profile issues are still a common failure. Thanks for the
update!
:)

Now, did you add the shared mailbox as well and test?

by bender707

Yes I added the shared mailboxes and all work as expected. Thanks again for the help.

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