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Outlook specific recipients cannot open attachments

By doncarrier ·
I have a very confusing issue with outlook and outlook express.
Sender can send Attachments (word docs, excel files etc.) to everyone at the office except one recipient. That recipient can receive attachments from everyone at the office except that sender.
Sender is using MS Outlook
Recipient is using Outlook Express
Company is not using exchange

Attachment icon (paperclip) shows up in recipients message window, but clicking on it has no affect.

Any thoughts would be appreciated

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Don't use OE and haven't for about 8 years,

by ComputerCookie In reply to Outlook specific recipien ...

but why are some people using OE and others Outlook?

As Outlook is easy to work with I suggest you backup and uninstall, if you're not sure download the 'add on' from MS and then reinstall Outlook.

This will solve the problem if the Outlook user has a personal problem with the OE user.

However if it is the otherway around the best way is to back OE, crap job unless you have a tool, and format the harddrive and reinstall the OS!!!!!

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