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Outlook unable to create and save .fav

By bridog ·
When one of my users is opening Outlook and getting these errors. 1. An error occurred in the shorcuts folder(fav). Outlook will recreate the default folder shorcuts. When I click "OK" it does not successfully create the shorcut and displays this message next. Outlook was unable to create shorcuts folder make sure there is sufficent disk space and that the file is not marked read only. Another attempt will be made after a change or when you exit. We are running Exchange 5.0. I have verifiedthat there is plenty of disk space on the machine as well as the server running exchange, I have also verified that the file is not marked read only! Any clues and what should I get this working properly. Thanks

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Outlook unable to create and save .fav

by yorkster In reply to Outlook unable to create ...

try logging in as either domain admin or lacal admin sounds like a permission issue

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Outlook unable to create and save .fav

by bridog In reply to Outlook unable to create ...

The user has admin rights...thanks for your reply!

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Outlook unable to create and save .fav

by Fkewl In reply to Outlook unable to create ...

Make sure he/she has write access to his Profile folder on the PC and in his personal drive on a server (if the profile is a Roaming profile). Try starting outlook with the /ResetOulookBar switch ("c...\outlook.exe" /resetOutlookbar)

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Outlook unable to create and save .fav

by bridog In reply to Outlook unable to create ...

Was unable to run this "reset outlook bar". Attempted searching kb for more info...no luck. Thanks for responding!

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