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Outlook Web Access FONT problem

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by stergios_nik

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Hi,

I have an Exchange 5.5 server with SP4 installed.

I am dealing with an interface problem in my Outlook Web Access.

As you know the interface of oulook Web access is composed of 3 columns. Second column presents the NAVIGATION TREE that allows a user to change from INBOX to OUTBOX, SEND ITEMS FOLDER, DELETED ITEMS FOLDER etc.

My problem is that some of the options in the NAVIGATION TREE are presented with ??????? (questionmarks). This means that Exchange is having problems with displaying the regional setting font (GREEK) which is used by my Win98 PCs.

On the other hand some users do not have problems (!!). The navigation tree options appear in Greek and are readable without problems.

Actually, I want to use ONLY ENGLISH CHARACTERS. Is there any way to get rid off this GREEK characters that are presented in Outlook Web Access and display all in English LATIN.

Is there an option in Exchange that does this automatically?

Thanks in advance.

3 replies

by todd kimbrell

Hello there, I will do my best to help you out, the following info is what i used to change my default languages in OWA. If this is not what you need, please do not reject my answer, just request more info until we get this issue resolved. :)

TheMSExchangeWeb Registry Key

The Outlook Web Access settings are stored in the following registry key on the IIS server:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb

This registry key has four subkeys: AcceptLanguage, Applications, Parameters, and Performance.

AcceptLanguage
Contains subkeys for all possible accepted languages and a default key. Every key points to United States settings by default unless you are running JPN, FRN, or GER setup, in which case the key for that language is localized. Each key contains the following values:

CodePage - The code page to use for this language.
Directory - The directory that the localized scripts are located in Webdata.

LCID - The locale ID, used for things like date format.

Applications
Every subkey under Applications is the name of a virtual root that the Exchfilt.dll file uses to determine if it needs to insert a language directory into the URL.

Parameters
This key contains the following values:

Enterprise - The enterprise of the computer running Exchange Server.
HTMLQuoting - Used by RTF-HTML. May not be in use.

Language Pack Directory - Tells Outlook Web Access where to search for langpack DLLs.

Please keep me informed, hope this part helps.

Todd Kimbrell

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