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My boss claims he is getting email directly on the deleted box (vs. inbox). Is that possible? and how?
7 replies
by cactus pete
First check to see if he has any rules set up. This can be found under the Tools menu.
by cactus pete
Are you running and exchange server? Check the server rules, too.
by jorgem
I looked in the tools/rules wizard and there is no rules setup. Thanks
by jorgem
dpetrak, what I meant to say is that he does not have any rules. What else could it be? Thanks
by lcampbell
Sounds like there is another email box that is directed to this user? If it is open and email is deleted from it's inbox...it will end up in his deleted items folder on his 'regular' email mailbox.
SOrry if this seems confusing, but, i've seen similiar things happen here.
by jorgem
Thanks Lcampbel , I will look into it, though it seems very unlikely.
by sysnetmgr
Has he used out of office assistant recently. Has he requested that certain emails be deleted on receipt.
Otherwise - looks like a backup and re-load of Outlook would work better.
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