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  • #2080183

    Outlook98 General Protection Fault

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    by pedo ·

    I get this error message within outlook98 when opening certain e-mail from certain users:
    Outlook caused a general protection fault in module MGAPDX64.drv at 0005:00000a52.

    How the heck can i get this thing working.

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    • #3902472

      Outlook98 General Protection Fault

      by kellyst ·

      In reply to Outlook98 General Protection Fault

      It sounds wierd, but it sounds like a video driver problem. Try updating the video driver to see if it helps.

    • #3902406

      Outlook98 General Protection Fault

      by wholzem1 ·

      In reply to Outlook98 General Protection Fault

      The module is part of Direct Draw for your video card. Updating your video driver or installing the latest version of DirectX would probably be a wise move at this point.

      However, if that does not resolve the issue, relevant things to check would include:
      -What client the senders are using
      -What format the mail is in
      -Are there any attachments
      -Is this MAPI mail, POP3, or IMAP
      -What non-text elements does the mail contain

      Of course, if the video driver or DirectX update resolve the issue, those questions all become moot.

    • #3793790

      Outlook98 General Protection Fault

      by pedo ·

      In reply to Outlook98 General Protection Fault

      This question was auto closed due to inactivity

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