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By karl.ellis ·
I have a number of clients whom I wish to put on a service contract. My duties would be full IT support with about 1 day per month on site per company. Each company has about 6- 12 employees. Does anyone do something similar and what rate do you charge?
I view the position as an IT manager for a company who can not afford a full time person.
I consider $1000 per month (ie one day on site plus phone support) as reasonable?

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by mitchbryant In reply to Outsourced admin prices

Karl,

In several of the companies I have worked for I think the most effective and practical meathod is for the companies to buy "block" hours of support.

We present them with a set (higher) price per hour rate if they call a tech in here and there....

Then we give them a price for a block of hours that they can choice to use.
Per hour NO Contract: $85

Contract Hours:
10 hours at $75
25 Hours at $70
40 hours ay $50.

Offer response times for incentives... This allows then to call you when they need you and fix a budget of cost. You could track and bill phone support out and 15 minute slots and on site calls and 1 hours slots..

Let me know if you need more info.

Good Luck,
Mitch

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by karl.ellis In reply to Outsourced admin prices

The question was auto-closed by TechRepublic

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by hbabi77 In reply to Outsourced admin prices

With QA, it might be difficult to find an independent consultant, but an analyst should also be able to do the job. You are probably looking at $60-$80 hourly on a 1099.

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by karl.ellis In reply to Outsourced admin prices

The question was auto-closed by TechRepublic

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by karl.ellis In reply to Outsourced admin prices

This question was auto closed due to inactivity

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