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OWA Contacts Folder

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by dhuynh

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When I open the Contacts Folder in OWA, all my contacts display as email messages. Any idea would greatly appreaciate. I use Exchange 5.5 SP4 and Windows NT 4.0 SP6 and IIS 4.0
Thanks.

3 replies

by shanghai sam

There's something wrong with the form(s) located on the OWA server at exchsrvr\WEBDATA\USA\FORMS\IPM\CONTACT. Check to make sure the directory exists, forms are there,
permissions etc.. If the forms aren't there, reinstall OWA and the service pack. If they are there, permissions check out OK and everything still doesn't work, you can try restoring the forms (they may be corrupt) from a backup, or you could also reinstall OWA and SP to get them back to normal.

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