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OWA login again problem

By michaeltse ·
Hi Exchange friends, Expert

I found a problem today, when i login my OWA, it is loading the second half page, the system ask me to login the userid & password again. If i type more two times userid and password, i can enter my email, if i click cancel, the mail content also show. At the same time, if i login another mailbox which is not store in this server, other location mailserver in same admin group, it has not relogin request. I'm not sure is it my server has problem.

I had tried to stop the NAV for exchange and client, but also not ok, the problem is affecting internal & external. no special error has found in server event log, i have a little information of the owa access log

10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:18, W3SVC1, HKHQEX01, 10.0.0.109, 0, 539, 323, 302, 0, GET, /exchange/michaeltse, -,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:18, W3SVC1, HKHQEX01, 10.0.0.109, 16, 540, 1306, 200, 0, GET, /exchange/michaeltse/, -,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:18, W3SVC1, HKHQEX01, 10.0.0.109, 0, 659, 9384, 200, 0, GET, /exchange/michaeltse/, Cmd=navbar,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:18, W3SVC1, HKHQEX01, 10.0.0.109, 62, 689, 18191, 200, 0, GET, /exchange/michaeltse/??????/, Cmd=contents,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:20, W3SVC1, HKHQEX01, 10.0.0.109, 0, 657, 428, 401, 0, SUBSCRIBE, /exchange/michaeltse/??????, -,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:20, W3SVC1, HKHQEX01, 10.0.0.109, 0, 705, 428, 401, 0, SUBSCRIBE, /exchange/michaeltse/??????, -,

when i click cancel or login more two times, the server has performed the following action. and i can see email content.

10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:37, W3SVC1, HKHQEX01, 10.0.0.109, 0, 593, 323, 302, 0, GET, /exchange/michaeltse, -,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:37, W3SVC1, HKHQEX01, 10.0.0.109, 15, 594, 1213, 200, 0, GET, /exchange/michaeltse/, -,
10.0.0.110, saucegroup\mt, 10/10/2003, 15:46:37, W3

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by michaeltse In reply to OWA login again problem

Point value changed by question poster.

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by michaeltse In reply to OWA login again problem

i have enable the detail log in my mail server
it logs
michaeltse@lkk.com failed an operation because the user did not have the following access rights:

'Delete' 'Read Property' 'Write Property' 'Create Message' 'View Item' 'Create Subfolder' 'Write Security Descriptor' 'Write Owner' 'Read Security Descriptor' 'Contact'

The distinguished name of the owning mailbox is /O=LEE KUM KEE CO., LTD./OU=LKK.COM/CN=RECIPIENTS/CN=MT. The folder ID is in the data section of this event.

Thanks for your help

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by compgirlfhredi In reply to OWA login again problem

The only thing I can think of as a START, is to read this page:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q236/8/11.asp&NoWebContent=1

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