OWA: meeting request e-mails with no Buttons

By honu95 ·
Outlook web access 2003, XP pro, IE 6 upgraded

When sending a meeting request, on the receiving end it should prompt to accept, decline, etc.

When I try to send a meeting request, userA does not get those options. They receive the email in the following format:


This happens only when someone from a certain domain sends to userA. UserA gets these meeting requests fine in normal format from users in the same domain. Other users don't have the problem.

Any insight appreciated for you Office pros

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re: OWA: meeting request e-mails with no Buttons

by Space Coyote In reply to OWA: meeting request e-ma ...

I have been having the same issue and found this helpful bit of information:

"When sending meeting requests or appointments from Outlook 2002/XP, meeting Requests/appointments come in as blank emails and the recipient cannot accept or decline the request. In Outlook 2002/XP, Outlook is set by default to MS Exchange meeting request/calendar format - iCalendar. To fix this, go to Tools > Options > Calendar Options > and UN-check "When sending meeting requests over the Internet, use iCalendar format". You should now be able to send meeting requests just fine and the recipient should be able to accept or decline."

If the users at the remote site setting up the meeting send the meeting invite in iCalendar format the local users will be able to accept it normally. So far the only down side seems to be that the other Microsoft features don't work quite right.

- SpaceCoyote

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