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OWA not returning Logon Application

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3 replies

by bjohnson

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We cannot get the logon application to run when a user accesses OWA from any ISP outside of the USA.
The OWA screen comes in but after intering the username the page turns blank with Done in the lower left corner. This problem was also experiance by one of our executives trying to access e-mail from a cruise ship.

3 replies

by dynamo2003

Your ISP should be dealing with DNS and MX record related issues across the Internet. I have implemented OWA across the Atlantic in past without any problem.

Check your network connectivity between the UK and the USA to make sure necessary trust relationship is setup between the NT boxes and get your ISP to deal with DNS and MX record related issue across the Internet

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