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Password expiry notification on OWA

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6 replies

by roday

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For some reason OWA tells all users that their password will expire in 0 days. This would be ok if this were true but the passwords are nowhere near expiring. In fact some of them are not supposed to expire at all.

Has anyone come across this situation? If so what was the reason and solution?

Regards,

Nirudha

6 replies

by lanman235

Has anyone resolved this. I have been having the same trouble. It started after I applied the latest Security patch to IIS. There is no uninstall for the patch otherwise I would try it.

by lanman235

I found two notes at Microsoft that solved it.

Article Q236909 and Q19043.

The one that talks about editing the exchsvr\webdata\constant.inc file worked. I did not do anything else but change the value to false.

Hope this works for you

by carol

Hey Thanks!
I'll check out the articles. This apparently has been a problem for a while before I came on board, and too low of priority (compared to ongoing work) to delve into deeper.

by carol

Just found the articles. Article Q262902 states that a preferable solution to the "constant.inc" workaround, (which disables clients' ability to change passwords from OWA), is outlined in Q190433, which avises the following:

1. Go to the C:\Exchsrvr\Webdata\USA folder.
2. Open the Root.asp file, and then edit it:
a. Look for the line that reads:
if cint(days) , 0 then days = 10000
b. Change the line to:
if cint(days) < 1 then days = 10000

3. Save, and then close the file.

by lanman235

The problem was affecting everyone that has an account in my doamin. If it was a select few then one of the other two articles would have helped. We did reset passwords and accounts including the IUSER_account as stated in the other articles. These steps were done first. We found the article on editing constant.inc next.

Other than that,
in my experiances my users have had nothing but trouble changing passwords in OWA. We normally will ask the to either use the VPN or change passwords when they are in the office.

Thansk for the article I have saved it in my notes.

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