PC session recording for call center - TechRepublic
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September 23, 2002 at 06:03 AM
jhm

PC session recording for call center

by jhm . Updated 23 years, 2 months ago

we are looking for software that will record call agents sessions/activities on their PCs to a network server for playback in training sessions. Any suggestions?? We have looked at Camtasia, Spyware, & Verint Systems.

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