Community archive

Ask something
Discussion Locked

PC Troubleshooting

0 helpful
4 replies

by ashanka

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have bought this home PC almost a year back,and since 1& 1/2 month it has been giving me trouble. Now I have checked for the hardware part of it, and there seems to be no trouble with the hardware, still the PC hangs at will. Sometimes it would work continuosly for hours but,sometimes it would hang 5 times in 15 mins. I would show it to an engineer since I am not a certified one, but does anyone out there has a suggestion as to what should be done, and what's wrong with it?

4 replies

by xxx123

You don't say what operating system you're running but if it's a version of Microsoft Windows, there's a couple things you can do . . .

Option 1: The microsoft knowledge base has a couple wizards you can step thru which help diagnose the source of the problem. There are numerous possibilities. You can start researching these different paths.

Option 2: Did you install any new software 1.5 months ago? My experience has been that 90% of Windows PC "halts" or "freezes" are the result of some corrupted software or software conflict. You might try uninstalling your recent changes.

Option 3: If all else fails, wipe the hard drive and re-install the operating system and everything else. This has solved many problems for me. It stinks, but you can waste weeks trying to trace the particular DLL or executable that got corrupted. Start with a reinstall of the OS and just those programs that were working on the machine 2 months ago. Work with that for a while and see if you getany lock-ups. If not, install the remaining programs one at a time using the system for a day or two between each new install. You might find that everything gets installed and the system works just fine. In that case, just chalk it up to one of the universe's little mysteries and get on with your life!

by chuckles

These are very good ideas for softwae troubleshooting. I've had this problem in the past, and have foubd it to be intermittent fan trouble. If either of your fans go out, it can cause this problem. Either the CPU overheats and locks up, (5 times in 15 minutes) or the power supply overheats causing loss of power to the computer. It stumped me for awhile because every time I would check these fans and they would be working fine. It drove me nuts.

by ashanka

Thankyou for all the help that you all have given me. Now my computer is just fine, it had this problem in the IE and Netscape, when ever I used my net connection since the settings of both of these were not right the PC used to hang. I had to uninstall it and then again reinstall both of them with the correct setting, and now its perfect
Thankyou.

by hooknpawn

I find your details rather sketchy could you include some info such as what, if any, error messages you have gotten; what circumstances prevailed when the computer ran continuosly for hours; what circumstances prevailed when your computer crashed; was your computer purchased new, reconditioned or used; and has it been modified in any way since you've had it. I've worked on a few balky computers and there can be many reasons why they act up. I'm not the ultimate tech but I think that more info would be helpful to all who are willing to try and help you.

This discussion is closed to new replies.