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PCanywhere reset my password in WIN XP

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5 replies

by jcbrito_77

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I installed PCanywhere at home, I'm connected to my company's network with a VPN connection. When PCanywhere installation was finished it said some thing about not having easy logon. When I restarted my PC which has WIN XP HOME it reset my password and know I am unable to login with my account. I dont know how to get into the system to reset my password. Can some help Thx,

5 replies

by mrjay67

Im not sure how PCanywhere changed your password as its not designed to do that. At anyrate you you can try entering safe mode(pressing F8 while its first loading). There should be a black and white screen that prompts you for this. When you do this there should be an option for administrator login. I know this is available on Pro. You should have created this account when first setting up XP. This support article should help with more detail:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321305

remove any spaces from link.

Hope this helps

Jason

by mikemunnelly

I have had all sorts of problems with Windows XP and PCAnywhere, until I switched to PCA 10.5. Version 10.0 works with XP, but give some grief. You may not be able to reset your password. Try a blank password, and try logging on with the login administrator and a blank ID (it's a shot in the dark, but what the heck).
Anyway, if you can't log in, your out of luck. However, it will happen again, unless you use 10.5 PCA. I have also heard that you can install 10.0 and do all the updates before you reboot to solve this problem. Good Luck.

by jcbrito_77

Im just going to buy a new hard drive install Win XP on it and copy all my docs from the old drive. I used the fat file system good thing EFS wasn't enabled

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