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PDF hypelinks in office documents won't work

By JimKlallsoo ·
I have a user who uses an MS word document to save file locations of his most commonly used files.

For example when he opens his word document named file locations.doc the locations of all his most commonly used files can be easily accessed by clicking the hyperlink text within this document.
The hyperlinks are a combination of .docs, .pdf and .xls file extentions

EXAMPLE

C:/calls_completed.pdf
H:/newcalls.pdf
C:/costing.doc
C:/costing.xls
etc..etc..

The text appears blue and when you hover over the text it says hold the CNTRL key and click to follow link.

This works for him on one PC. E.g. All hyperlinks works and he can view his Excel, Word and PDF files which all open in the appropriate application when clicked.
However it does not work on another PC(Same spec of PC & same version of Adobe and MS Word).

When he clicks on the hyperlinks on the PC that doesn't work there is either an error saying Word cannont open this document type or else the pdf appears to open but flashes then dissaperas.
I have checked that there is no popup blocker on the PC.
I have lowered the macro security.
I have also updated to the latest verion of Adobe7 applying all updates.
Both Pc's are Windows XP Pro.

Depending on what user is on the PC word documents open but not PDF files. Another point to note is that from the PC that the hyperlinks don't work you can easily open the PDF from it's original location by double clicking the adobe icon and viewing from the Adobe (Explorer viewer)

Any assistance greatly appreciated.

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by robo_dev In reply to PDF hypelinks in office d ...

http://www.adobe.com/support/techdocs/331197.html

Acrobat 7.0 and Adobe Reader 7.0 search only web servers for PDF files that are linked to Office documents via hyperlinks. Acrobat 7.0.5 and Adobe Reader 7.0.5 search web servers, local drives, and shared drives for linked PDF files.

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by JimKlallsoo In reply to

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by Bulletsponge In reply to PDF hypelinks in office d ...

I'm sure you've checked this but to me this sounds like some of the links point to a UNC path and some point to a local path? If he's looking for C:\doc1.pdf on a 2nd machine when it's saved on the first etc.

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by JimKlallsoo In reply to PDF hypelinks in office d ...

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