Community archive

Ask something
Discussion Locked

PERONAL COMPUTER CRASHES

0 helpful
1 reply

by a former member

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I regularly suffer from crashes and have to control+alt+del to close down a wide variety of programs. Sometimes after a download I have to delete it and Configsafe back to a previous snapshot which is handy. Recently I was trying out MacAffees free disk with Easy PC and installed Quickclean on its own. Obviously my Windows objected strongly to having anything deleted as usual, but I had an inordinate amount of rundll to close down and something knocked out my dial-up internet connection. I recognised Tapisrv as something to do with my modem, but at the top was a new one called uni and I was wondering whether it was a normal part of my Windows SE Fat 32 or one of MacAffees elements on the installed program? I was also wondering whether any other users had had similar crashes, especially as the Easy PC answerphone had an apology relating to the free Britannia disc included with the first issue?

1 reply

by oz_media

I assume by saying you recognized tapisrv and uni, you are referring to viewing your 'msconfig' files. You should be able to see the path beside the acronym and that will help you determine the relevance or WHERE the file is stored.

Here's a few thing I do in similar instances.
Run msconfig (START>RUN, type msconfig, ENTER), review the startup tab for anthing unfamiliar or new that is added to you startup programs group, if you see something you don't like, uncheckit and reboot. If you can't get booted, it was obviously a needed program, enter SAFE MODE, msconfig and recheck it, next....

Click START>RUN> and type sfc.exe *You'll need your Windows disk if not on a hidden partition.

This will scan the Windows directory for any missing, corrupted or deleted system files and replace them as needed.

Remove and reinstall the modem, shouldn't take too long, plus you can get the latest drivers in.

Still having problems, post back in the Technical Q&A section as opposed to the Discussion forum as you will get more responses there, or you can email me directly. ozmedia@ecite.com with new findings. (NOTE: in the Q&A section someone may just say, "run this patch and all is fixed")

To the Colin, sorry, needs a life wasn't going to do anything.

To daimmeter@yahoo.co.uk, just ignore the footnote, it relates to a different topic of discussion that is not related in anyway to yourself or your issue.

Good luck,
OM

This discussion is closed to new replies.