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Personal folder gone

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by total geek

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Hi,

I have upgraded our server to SBS 2000. When running the login script on a workstation, it loaded a fresh install of Outlook. The problem with this is the user had a personal [pst] file as well as the Exchange mailbox. I was able to recover her Exchange mail box but for some reason, it did not save her personal folder. Is there anyway of finding this pst file or have I lost it for good?

Look forward to a response

Mil

4 replies

by timwalsh

If a fresh install of Outlook occures, chances are that only the Personal Folders service was deleted, not the actual .pst file. Since you don't mention which OS the user has, I can't give you a path to look at. However, you should be able to run a search of her C: drive using "*.pst" as a parameter. Once you find the location (verify by looking at file size and date last modified), add the Personal Folder service to Outlook and point it to the location of the old .pst file.

If the .pst file was stored on the server, you can follow roughly the same procedure, except you obviously need to search you server's drives.

by timwalsh

I just though of one potential glitch. If the login script that caused Outlook to be reloaded, also automatically configured the services, it is "possible" that in the process of creating a new .pst file, it overwrote the old one. There is no way to know unless you search. If this is the case, chances are great that the old file is gone.

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