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please elucidate acronyms
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It's a safe assumption that technical readers know what a CIO or CTO is. But i wish the columnists of this day and age would not automatically assume that everyone reading their articles knows what a SLA is, or any other new or uncommon acronym for that matter. What is a SLA?! As in Cole-?! "State your terms, then i shall hear your argument." - Socrates via Plato