please helpe...i m new in this field....

By pasadem ·
i m a fresh graduate who did BSc. Computer Science Hons. from Sherubtse college in Bhutan under Delhi University. i did a civil service exam and i got the job in The Office of the Attroney General. the problem is i learned mostly programming and out here in this office i have to do the work of system administration, network administrator and webmaster. since my base is only programming languages i face alot of difficulty when the employees ask me to fix their computers. i will be very grateful if anyone can advise me on how to go about with the work. the other problem is i m the only IT person in this office. please help......
by the way i discovered this wesite only today from google search.

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Quite a challenge...

by Toivo Talikka In reply to please helpe...i m new in ...

You have a lot of learning to do, but you have to start from somewhere. It is a huge field to master but there are basic texts on networking, systems administration and even hardware support tutorials available on the internet.

As an example, once you are past the initial hurdles in PC support and networking, you will find it useful to search answers from Microsoft's Knowledgebase at You will find short introductions to HTML and styles from W3C's HTML homepage at

TechRepublic has a large number of hands-on articles and white papers about IT topics. You can also search the TR forums for answers to questions others have asked.

If there is a computer club in your location, go to the meetings to meet other people in your profession. Computer manufacturers may have user groups where you can get useful contacts.

And last, but not least, no one is expected to know everything. You could establish a relationship with a reputable IT supplier who has good references and buy e.g. 10 hours of telephone or on-site support.

You learn as you go, especially if you have a hands-on approach to your job from the beginning and establish a good rapport with the users.

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thank u...

by pasadem In reply to Quite a challenge...

sir, thank u very much for the help. i hope i will be able to take the responsibility confidently. the current task that i need to do is develop a website for my office which i need to complete by the end of this year. i will be very thankful if u could make suggestions regarding the s/w. will it be okey if i use open source s/ws. please suggest. once again thank u for the suggestions. i will go about it.

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Software Options

by Toivo Talikka In reply to please helpe...i m new in ...

More important than the choice of backend software is that your website fulfills the business requirements of your Department and that the server and the service it provides is secure, whether the server is going to be in an intranet or available to the public on the internet.

The Government Portal in your country uses open source software, therefore they have had the know-how to implement a large scale project. The Australian counterpart of your Department uses IBM's Lotus Notes or Domino on their website.

You need to make sure that the Content Management System (CMS) of the site to be set up is consistent with the skill levels expected from the staff managing the website. The support for the Dzongkha language on the website may present some challenges, too.

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