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POP email problem

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We have one user who is unable to send emails with attachments. He can send emails without attachments fine. His workstation is setup the same as everyone else; operating via same wires, hub, fracT1 line etc. Is a simple pop account setup in Outlook Express 6. Any ideas???

7 replies

by acattr

network:

Have you tried to send an email with an extremly small attachment(like a notepad file with one line of text). If it goes, then it is not the fact that it is an attachment, but the fact that the machine is unable to transmit large amounts of data.

If this is the case, then check the nic, cables, hub, patch.

by mightyyoungfai

maybe you want to check for his user right, if he is able to send out file.
i agree that you can try to send a small attachment, if it can be send out, it might be the large amount on the attachment or simple just the outlook is not configure properly.
i would suggest you try to configure the outlook first

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