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Popup windows not being displayed

By erothoff ·
My problem is that in MS-Word 2000, the Print dialog, (or other popup dialogs) refuse to come up. Instead the task bar flashes, and I have to miniumize MS-Word so that I can see the dialog box. This happens with MS-Word on Windows 2000 and XP. I would really like to get this acting correctly again.

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Popup windows not being displayed

by DKlippert In reply to Popup windows not being d ...

There have been other reports of this problem, but no definite solution.
If appropriate, disable Norton anti-Virus Office Plug-in.
There is an MS article concerning Word 2002 that is not exacltly your problem.
(Type the Q number in the search boxat support,microsoft,com)

Dialog Box Does Not Open After You Start Word from Quick Launch Taskbar

Q286857

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Popup windows not being displayed

by erothoff In reply to Popup windows not being d ...

From my experiments, it looks like the Norton AV plugin for office was the problem. It took some time to check, so sorry for the delay.
Eric

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Popup windows not being displayed

by erothoff In reply to Popup windows not being d ...

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