Software

Ask something
Discussion Locked

Popup windows not being displayed

0 helpful
3 replies

by erothoff

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
My problem is that in MS-Word 2000, the Print dialog, (or other popup dialogs) refuse to come up. Instead the task bar flashes, and I have to miniumize MS-Word so that I can see the dialog box. This happens with MS-Word on Windows 2000 and XP. I would really like to get this acting correctly again.

3 replies

by dklippert

There have been other reports of this problem, but no definite solution.
If appropriate, disable Norton anti-Virus Office Plug-in.
There is an MS article concerning Word 2002 that is not exacltly your problem.
(Type the Q number in the search boxat support,microsoft,com)

Dialog Box Does Not Open After You Start Word from Quick Launch Taskbar

Q286857

by erothoff

From my experiments, it looks like the Norton AV plugin for office was the problem. It took some time to check, so sorry for the delay.
Eric

This discussion is closed to new replies.