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Preferences not saved at logoff Dell PC

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7 replies

by mk5617

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We have several Compaq and Gateway PCs on the NT network which work just fine; however, the "high-end" Dell will not "save" after logoff. The Microsoft Office bar appears in the same place from which it was moved the last time; the backgound color is the same as what was selected when the authorized user first logged on; and don't waste your time creating desktop shortcuts, 'cause they won't be there when you come back. WHERE in the administrative setup can this be corrected??? Thanks for any help

7 replies

by mikecirb

is this for all user logins or just 1? sometimes the profiles get corrupted and if you look in the C:\WINNT\Profiles directory you may see the particular user profile directory with the .000, .001, and .002 extensions. This is why you are not seeingthe changes saved after the last login.

The easiest way to fix this is to just blast the corrupt user profiles and re-do.

Later

Mikey

by casta

I experienced the same problem not long ago on one of my workstations, check the C:\WINNT\Profiles and make sure that the
Default User folder is listed there, if the folder is missing just copy the whole folder from another NT 4.0 WS or just replace it if the folder exists. After that you need to log on as an Administrator and delete the other folders with an .001, 002 etc,if there are user profiles that are no longer needed delete them also. Hope this helps!

by admin

From the server you can check the user's profile path and make sure that it exists. You should be receiving some sort of error during logon if this is the case.

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