I have a DELL inspiron XPS and I have two BIOS passwords – when I turn on computer, the primary window pops up for me to type in my bios primary password, when I type in incorrect password it asks for the correct password when I type in the correct password – the message I get is: The device in the system module bay cannot be identified it may not be completely inserted or may have some other problem. 1- press device completely and firmly into the bay, 2-press the escape key wait for the system to power down; 3-press the power button to retry. This has been a cycle and can’t get computer to open. any recommendations/suggestions.
Help!