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Print button gray out in Outlook

By tpang56 ·
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Print button on the tool bar is missing when I double click and open a message. Sometimes Print/Print Preview option in File menu is grayed out too. I can print without opening the e-mail. I can bring the Print button back up by resetting the tool bar, but doesn't fix in the file menu. This problem occurs in both Outlook 98 & 2000. Why is this happening and how can we fix it?

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Print button gray out in Outlook

by SherryM In reply to Print button gray out in ...

Check your setting under>Tools>Options>Mail Format (Tab) The message format should be either plain text or Microsoft Outlook Rich Text.

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Print button gray out in Outlook

by tpang56 In reply to Print button gray out in ...

Poster rated this answer

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Print button gray out in Outlook

by tpang56 In reply to Print button gray out in ...

It is using Rich Text format

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Print button gray out in Outlook

by tpang56 In reply to Print button gray out in ...

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