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  • #4179390

    Print issues


    by cjacobe ·


    I am working on a Windows 11 laptop. I am having issues printing to our network copier. I am trying to print from the laptop that is wireless connected on the same network. There is no firewall rules stopping this. If I hardwire the laptop it works just fine. It is only when I try to print off of WI-FI.

    Any help would greatly be appreciated.

    Thank You in advance

All Answers

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    • #4179391
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      Reply To: Print issues

      by birdmantd ·

      In reply to Print issues

      Need more information about the computer and the printer. What specific errors are occurring with the Wi-Fi connection?

      • #4179399

        Reply To: Print issues

        by cjacobe ·

        In reply to Reply To: Print issues

        The printer just shows offline. So when you try to print it just sits in the queue.

    • #4179421
      Avatar photo

      My old Canon did that.

      by rproffitt ·

      In reply to Print issues

      The fix was to install the printer drivers again while I was on WiFi.

      You omitted what this network is. For a business you get the IT staff to fix this one.

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