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Print option missing in MS Word

By figrsk8r ·
I have a computer that has lost the printer icon and the print options under the file menu. I have tried editing the registry file, starting with winword.exe /a but nothing works. She can print from AOL and notepad. I haven't had time to check if it is missing from all windows components. Anyone have any suggestions? This happened right after her last automatic update from MS.

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by DKlippert In reply to Print option missing in M ...

Is there a printer attached (for real or virtually)to the machine?

Next step would be to delete/rename Normal.dot

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by Konza In reply to Print option missing in M ...

Is your client missing the items from the actual 'File' pull-down menu, or just the icons on the Standard Toolbar?

If it's just a matter of accidentally deleted icons from a toolbar (yes, I've done this myself) the icons can be added back to the toolbar.

From the 'View' Menu, select Toolbars, then Customize. In the box that appears, select the Toolbars Tab, highlight the Standard Toolbar and click Reset. This should restore all original icons to the toolbar.

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by figrsk8r In reply to Print option missing in M ...

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