Software

Ask something
Discussion Locked

Print option missing in MS Word

0 helpful
3 replies

by figrsk8r

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a computer that has lost the printer icon and the print options under the file menu. I have tried editing the registry file, starting with winword.exe /a but nothing works. She can print from AOL and notepad. I haven't had time to check if it is missing from all windows components. Anyone have any suggestions? This happened right after her last automatic update from MS.

3 replies

by dklippert

Is there a printer attached (for real or virtually)to the machine?

Next step would be to delete/rename Normal.dot

by konza

Is your client missing the items from the actual 'File' pull-down menu, or just the icons on the Standard Toolbar?

If it's just a matter of accidentally deleted icons from a toolbar (yes, I've done this myself) the icons can be added back to the toolbar.

From the 'View' Menu, select Toolbars, then Customize. In the box that appears, select the Toolbars Tab, highlight the Standard Toolbar and click Reset. This should restore all original icons to the toolbar.

This discussion is closed to new replies.