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Print problem in Word 2000

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3 replies

by cackar

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I cannot print using the file, menu. The program just freezes. It doesn't seem to matter what I am trying to print, how big etc. I can print just fine using the print icon on the tool bar but not the file, menu method. Of course, using the tool bar I can't change the print properties so I need to figure this out. Thanks for your assistance in this matter.

3 replies

by dklippert

Locate and rename/delete Normal.dot. Delete any TMP files left by Word. They start with a tilde (~). Delete ~*.*

Make sure you have the latest Print driver. HP had a problem, but I think that was with W97

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