Question

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Printer

By freelack ·
Hello everyone. I am new to using this forum and if anyone has any ideas I would greatly appreciate it. I have been trying to print Adobe Acrobat documents to my Epson Stylus color 880 printer. When they print, the top half of the page prints and nothing prints on the lower half of the page. What can I do, if anything to get it to print the lower half of the page? Thanks again for your help!

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All Answers

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Are you able to print other documents?

by Dontknowwhatimdoing In reply to Printer

Is the document in color? It could be a corrupted driver. Try reinstalling the printer driver.

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Printer problem

by freelack In reply to Printer

It's odd because it is not just the Adobe documents that have a problem printing. It's excel, word, and pages from the internet also. Sometimes it will print the whole page, and what seems like randomly it will print a half page or just half pages. Thanks for the interest.

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Interesting!

by w2ktechman In reply to Printer problem

A few things to try. As suggested, re-install the printer driver.
If it still continues, is your print spooler giving an error? If so, what? If you are not sure, open the printers folder, do your printers appear? If not the spooler is stopping.
It may be due to the amount of memory in the printer, or that the memory is bad. Also, it could be the formatter board, although less likely.
My bet would be that it is told to print something that it does not understand, so it is going down the list until it comes up with something else that it understands (end page)

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