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printer ethernet card - one amber light?

By M@gnesium ·
We have 2 printers in the office which failed to print jobs sent to them this morning. It looks like the nic cards of these printers have just one solid amber light -- the other light is off. Is it a co-incedence that both these cards died at the same time or do these indicate other network problems?

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ping

by M@gnesium In reply to printer ethernet card - o ...

can't ping or reach the printer on the network... hostname is not resolved.

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Then they are not properly connected to the network.

by seanferd In reply to ping

Whomever has Admin rights on the network will need to diagnose this.

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DNS issues

by M@gnesium In reply to Then they are not properl ...

turns out that the problem was related to a dns issue..
Thanks for your suggestion

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