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Printer will not print properly

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by rpavlica

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I am having a problem with a new printer. We use a program called QAD that we use for many things including printing cheques. We print from QAD which is a DOS type based progam to a NT4 print server. We use to use a Okidata 321 turbo for the cheques, but it died so we got a Okidata 390 turbo, now the print job will not print properly, the job will start to creep down as if the paper roller was moving to fast( these are dot matrix printers). We also tried a another 390 turbo and a Epson and they did the same thing! The weird thing about all of this is that we now have a old loaner Fujitsu and it works and so did the old Okidata 321 turbo. I have been told by certain people that there could be a layering problem between the two programsor that I have to manualy enter the printer control codes into QAD??? If anyone has any ideas it would ne greatly appreciated the people at QAD are out of ideas

2 replies

by trackhappy

Man you are trying to stir up the grey matter. Check the printer settings including emulation mode, pitch, font etc. They used to be switches way back but may be software driven menus on the later printers. You can play with escape codes to change them, but hopefully you won't have to. I have nasty memories of such things on the first laser printers. (Shiver)

Good luck.

by compappserv

I'm having the same problem with an Oki ML390 Turbo when printing labels from Microsoft Works in Win2000 and WinXPPro. The labels are 3.5" x 1.5" and I have set up a custom printer form (in Printer Server Properties) for this size and have set the printer to use this form. The exact same setup works with an Epson LQ570+ printer but using the OkiML390 Turbo with OkiML390Turbo driver, the printing on the labels creeps slowing down the label. The creeping is noticable after about 20 labels and gradually gets worse the more labels that are printed in that batch. Help! Any ideas anyone?

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