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Printing Double Sided

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HP LJ5 - windows 98 - user is unable to print a specific word document double sided. The document is on a shared area - her colleagues can print it double sided. Other word documents are fine. I have reinstalled the print drivers, remoted in, sheis printing via file>print, doing it correctly. We have moved the document to desktop and it won't print double sided from there either - any ideas?

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by clive scotland

On the users computer go into the printer properties in the printers folder there should be some duplexing options. if you can turn it on. or enable it when you are logged on as administrator.

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