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Printing Double Sided

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by abbey_cullen

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HP LJ5 - windows 98 - user is unable to print a specific word document double sided. The document is on a shared area - her colleagues can print it double sided. Other word documents are fine. I have reinstalled the print drivers, remoted in, sheis printing via file>print, doing it correctly. We have moved the document to desktop and it won't print double sided from there either - any ideas?

2 replies

by ann777

Sounds as if there's something not correct in her software settings. I'd start with deleting her normal.dot file and letting MS Word go back to default settings. Test and see if that works.

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