Discussion Locked

Printing emails

0 helpful
7 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have been using Outlook 2002 for a while now and I have noticed that sometimes when I print an email it seems to not print the little attachment icons to show I had attachments with that email. I have noticed that it does this randomly. Sometimes it will print the icons, sometimes it won't. Any help into this area will greatly be appreciated???

7 replies

by clh web design

I believe it would depend on how the email you are printing was formatted - for instance, html, plain text, etc. I think the plain text emails will not print the icons.

by ann777

Network printer or local printer? Can you add RAM to the printers?

We've found this happen intermittantly with the same document to the same printer. Always it will not print icons if it is the second copy of the same job sent to the printer. This is not with any particular version of Outlook or Windows.

I suspect that this is a printer memory or buffer issue... and in the past we've added memory to these printers & it does resolve this issue.

A workaround of printing jobs one at a time and/or breaking up long documents into shorter print jobs also resolves the issue.

by phrreakk

Actually it had to do with the formatting of the original letter, thanks for your help though

by acattr

I think it has to do with the actual message. I notice print options are one way when the message originates within your exchange organizaion, and another when messages originiating from the internet.

by phrreakk

Actually it had to do with the formatting of the original letter, thanks for your help though

This discussion is closed to new replies.