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Printing from Word

By nk ·
My users printing to a HP5si networked printer and lately they have been getting intermittent format problems. Sometimes text formatted in bold, underline and/or small caps come out disjointed, out of line and underlines move a space. In WYSIWYG and Print Preview the document looks fine though. Any ideas? It looks like a printer driver problem to me but I have been unable to find anything on the HP website.

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Printing from Word

by avachon In reply to Printing from Word

Hi,
it does sound a lot like a printer driver problem (corrupted). Typically, the preview will be fine, but the document itself will come out garbled (the formatting issues you describe). Try downloading the new drivers from the HP site, uninstall the old drivers and install the new ones (don't count on a clean overlay). Another possibility is the wear on the roller bar of the printer, but I'd try the driver test first. Good luck

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Printing from Word

by nk In reply to Printing from Word

The question was auto-closed by TechRepublic

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Printing from Word

by fofa In reply to Printing from Word

We have had this same issue, and discovered 2 things that cause it.
1> DOS users have their printer settings different (RAW instead of EMF) and that seems to mees up Windows print format sometimes
2> user cancels his print job and sometimes that messes up the format of the next print job.

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Printing from Word

by nk In reply to Printing from Word

The question was auto-closed by TechRepublic

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Printing from Word

by rindi1 In reply to Printing from Word

In your grafics section you can probably select to print using vector grafics or raster grafics. Try toggling from one to the other. I've generally had good results when printing rasters

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Printing from Word

by nk In reply to Printing from Word

The question was auto-closed by TechRepublic

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Printing from Word

by erockhey In reply to Printing from Word

My end users have had similiart problems printing large documents. It seems that in the process of sending a large print job to the printer, the printer doesn't receive all of it at once and times out. Anything printed after the timeout has messed up formatting.

I increased the printer time out in the printer set up and also increased it at the printer itself. This has cleared up any bad formatting problems my users have had.

Ed

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Printing from Word

by nk In reply to Printing from Word

The question was auto-closed by TechRepublic

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Printing from Word

by robinweb In reply to Printing from Word

Hi Friend,

Better you first uninstall your printer drive and install the drive again. Seems you have problem in your Printer Drive. Cross check your Printer Properties once again.

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Printing from Word

by nk In reply to Printing from Word

The question was auto-closed by TechRepublic

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