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Printing Pics embeded in outlook email

By lt1transamgt ·
I have a user with Outlook 2000 and she is having problems printing pictures that are embeded into an email. She can copy the picture (off a webpage, etc.) and then insert it into the email but when it is time to print the picture only shows up as an "X" with a box around it. If she forwards the same email to another user that user can print it without any problems. The other user also has Outlook 2000, and both users have Windows 2000 Pro. Does anyone have any ideas?
Thank you.

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Printing Pics embeded in outlook email

by Oz_Media In reply to Printing Pics embeded in ...

It may be reassuring to you to let you know that there is an entire newsgroup devoted to Outlook attachments not Printing, there are nearly 6,000 similar questions with no resolution as of yet.
Sounds typical of MS, why fix something if you can introduce a new OS?
Microsoft article Q271562 discusses how updating to IE 5.5 MAY cause this problem. Another resolution points to Outlook service pack 3.
I assume you are talking about MSOutlook 2000 and NOT Outlook Express on these PC's as one is able to print.
I would suggest updating Outlook to the latest service pack, (if you haven't already done so)and then ensuring the working and non working PC's are using the same build of Internet Explorer. Apparently it will not work with ie6 but should with IE5.5SP2.

Another MS fix for printing embedded HTML images can be found here:
http://tinyurl.com/ggax

Worth a shot.

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Printing Pics embeded in outlook email

by lt1transamgt In reply to Printing Pics embeded in ...

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Printing Pics embeded in outlook email

by lt1transamgt In reply to Printing Pics embeded in ...

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