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printing web pages

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7 replies

by rob

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Looking for a little advice before I make a free house call for a relative!!
User Is having problems printing web pages. Can only print one web page. Apparently they have tried many sites, same result. Sometimes error message "illegal operation " comes up and system freeze. Prior to this problem "illegal operation" message frequently during regular use, so a complete reinstall performed (win98se). Now this situation. System: 466 celeron

7 replies

by launenhaft

is mdm (machine debug manager) running while the user is browsing/printing (will show up in close program box as mdm)? What kind of printer?

by petenjodi

Has this been a problem that is recent ?
IE new printer drivers, new printer ?
What type of printer is this, how much memory is in the printer.
And in the printer properties in the control panel how much memory is assigned to the printer, and howis the memory usage being utilized ?
You can find out the amount of printer memory from the owners manual or online from the maker of the printer.
I have had this issue occure before if the amount of memory Windows thinks it has is less than whatthe printer has increase it and see.

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