Discussion Locked

Problem Opening Excel Document

0 helpful
19 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,

I have a problem when opening an excel document. It looks like it is going to open but just leaves a blank grey screen. All the toolbars are visible but there is no document that is open.

I can open the file by just opening excel through start>programs and then clicking file and open.

If you can help it would be much appreciated

19 replies

by rkuhn040172

Try opening in safe mode...Excel safe mode, not PC.

Start, Run, "excel.exe -s.

Let us know the results.

by bharmande

Change the view to full screen and the document will appear. close out of excel and check to see if the process closes in the task manager. It is usually an orphaned Excel process open. close them all out and if it reoccurs, repair the installation

by c o r

Is the Excel file located on your local Hard Drive or on a Network share? You might be experiencing Network lag.

by pocono

I believe your problem is that the file is opening in minimized mode.

Try hitting the CTRL and F10 keys when you open the file. This should maximize the worksheet.

You can also create a shortcut to the file on your desktop, rightclick on it, go to properties and then the shortcut tab. You should see the word RUN-next to that choose MAXIMIZED.

Hope this helps!

by stephshofner

I had a user having issues in schedules with a grey screen. It was a matter of Ctrl F10 when opening excel and it resolved it. The document minimized. If that happens all documents opened through excel will be the same way ctrl f10 one document opens all excel doc's normally again!

Thanks so much for the info.

by babycody

Tools>options click on General tab. Then uncheck Ignore other applications if checked.

If that doesn't work try Window>unhide. Perhaps someone mistakenly saved it as hidden. I don't know why they would do this, but it would have the effect you have described.

by samysluv

I was having the same problem of Excel File not opening when i click on excel file.
But I was able to open the file after opening the excel program.

The solution you gave, i.e,
Tools>options click on General tab. Then uncheck Ignore other applications if checked.
Worked for me. and I am out of the hell now.
Thanks a lot buddy..

Regards,
Khwaja Hassan

by al

Thanks for this confirmation on how to fix the problem of excel files opening to only a grey screen, it has saved me three times already...

Open excel>Tools>options click on General tab. Then uncheck Ignore other applications if checked.

CHEERS!!!!!!

by dor_itdept

** Be sure you have the Office CD available before you attempt any of this. ** I know this is an old post, but I recently had the same problem. I am not sure what caused it, but I was able to go to Add/Remove programs and choose the Change option on Office. I then choose to make EXCEL not available (basically uninstalling it), rebooting, then returning to ADD/REMOVE programs under office and telling Office to install on first use. This corrected my problem.
I hope that helps.

by ivan.molesworth

I had this issue come up in my office and the solution was just to select the Windows menu in Excel and Unhide and click OK in the unhide dialogue box.

by birks

Hi, when I open a particular xl file sent to me, all I get is text. I run 2002, do I need to upgrade? Can I do it free?

by renagde1

Hello,
I had an issue opening excel attachments or opening saved files on VISTA system w/ Microsoft office 2007. Other posts answer the question but did not mention to go the general section of the advance window. For an advanced user this is second nature but for a new user I hope this paints a clearer picture. Perform the following steps:
1. Start Excel
2. Click on the Office button on the upper left corner of the application screen
3. Go to Excel options lower right side of pop up window
4. Click on "Excel Options"
5. Click on Advanced
6. Scroll down to General heading within the pain
7. Uncheck "Ignore other applications that use Dynamic Data Exchange (DDE)
8. Click OK on lover right of window
9. Close out Excel and attempt to open the documents again.

This should resolve the issue.

This discussion is closed to new replies.